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You may contact us by these methods:
1.) For Product Questions : Please Click our LIVE CHAT button and one of our representatives will be happy to assist with all of your product questions you during regular office hours. During non-office hours you can also send us an email by pressing this button. This is usually the fastest way to reach us.
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3.) For our Custom Logo Dept., Order Changes, Status Inquiries and Return Requests: Please contact us via E-Mail: shop@nostalgicimpressions.com We continously monitor our customer emails and promise to respond to all emails within 2 business days at the latest. Usually most inquiries are handled within 1 business day.
2.) For urgent Customer Service issues: Call us Toll Free: 877-645-5325
Please note that as an on-line business we strive to keep our prices as low as possible. For this reason we are unable to offer telephone ordering service at this time.
4.) Fax: 239-592-6254
Office Hours: Monday thru Thursday (excluding holidays): 10:30 AM to 3:30 PM EST
Fridays: 10:30 AM to 2:30 PM EST
You can check on the status of an order online-by logging in to My Account" , where you can also edit your order (until we have locked it for processing), track your package and perform other functions such as changing your profile. In order to use these services you need to log on with the email address and password you used to create your account. Further information can be found in our Customer Service and Help Sections of our website.
Snail Mail: PO Box 112469 - Naples Fl. 34108 (Mail Only-No Packages, please)
For Package Return Address and Instructions-please visit our Return Policy Page