Office Hours: Monday thru Thursday (excluding holidays): 10:30 AM to 3:30 PM EST
Fridays: 10:30 AM to 2:30 PM EST
If you wish to contact us, our preferred method is via e-mail and we promise to respond within 1 business day. If your question is urgent, or you need telephone assistance with product questions etc., we also offer telephone assistance at the toll-free number listed above.
You can check on the status of an order online-by logging in to My Account" , where you can also edit your order (until we have locked it for processing), track your package and perform other functions such as changing your profile. In order to use these services you need to log on with the email address and password you used to create your account. Further information can be found in our Customer Service and Help Sections of our website.
Snail Mail: PO Box 515 East Setauket, N.Y. 11733 (Mail Only-No Packages, please)
