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International Orders:
At this time we offer International shipping the following countries outside the US:
Australia Belgium Brazil** Canada Chile** Costa Rica Denmark Dominican Republic France Germany Great Britain
Hong Kong Ireland Japan Mexico** Netherlands New Zealand Norway Phillippines Singapore
Spain Sweden Taiwan
**limited areas served within the specified country
Our standard United States Postal Service flat-fee shipping options for these countries are as follows:
Canada & Mexico : Intl. Priority (5-10 days transit time) - $20.00
Intl. Express (3-5 days transit time) - $30.00
All Other Countries: Intl. Priority (7-10 days transit time) - $27.50
Intl. Express ( 3-5 days transit time) - $35.00
Please clearly note the following points that apply to International Orders:
Transit Times Quoted: Please note that all transit times are estimates, and are not guaranteed arrival times by either us or the Post Office. While most packages are delivered within this time frame, there are occasional delays and exceptions, sometimes related to Customs clearance.
Weight Limitation: The rates quoted above apply to all packages up to 2 lbs. Should the order exceed this weight, you will be contacted with the actual freight charge for either these services or UPS International Worldwide Service before procecssing your order.
Customs Clearance: Please note that you will be responsible for all Customs Duties and charges that may be assessed. These vary depending on the value of the order, the shipping method and your country's Customs rules and regulations. Please contact the agency in your country for the details.
Currency Conversion: Credit Card charges for such orders will be converted at the prevailing rate used by the credit card company. If you require information on these rates, please contact your credit card company.
Return Policy on International Orders: Please note that International Orders are considered firm and not cancellable or returnable. If you have a claim due to damage or deficiency, we will do our best to resolve this issue. In most cases, if the claim is accepted by us due to our fault, we will issue credit only for the merchandise, but we will not replace the merchandise. If the damage occurs en route, we will file a claim with the carrier, and we will advise you as to how they will resolve this. Such claims can take 60-90 days to resolve. In no cases can merchandise be returned for credit.
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