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We are happy to serve our International Customers and GLADLY ship all over the world on a daily basis!!

We highly recommend using only trackable Shipping Couriers like UPS during check-out.
While other International Mail options are cheaper, there are possibilities of substantial delays in the mailing services of many countries,
over which we have no control.

Shipping Rates - Canada
  • based on the total weight of your order and your location
  • place items in your cart to get accurate shipping cost
  • We offer both UPS and Postal Service available options for each country
  • Some rural areas will have additional costs for extended delivery service

All other Countries:

  • based on the total weight of your order and your location
  • place items in your cart to get an approximate shipping cost
  • Some rural areas will have additional costs for extended delivery service
  • we offer both UPS and Postal Service available options for each country

Countries Served:

Australia,Austria, Bahamas, Belgium, Bermuda, Brazil, British Virgin Isles, Chile, Costa Rica, Czech Republic, Denmark, Dominican Republic, England, Finland, France, Germany, Greenland, Guam, Holland, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Japan, Jordan, Kuwait, Liechtenstein, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Northern Ireland, Norway, Oman, Philippines, Portugal, Puerto Rico, Qatar, Saudi Arabia, Scotland, Singapore, South Korea, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, US Virgin Islands, Vietnam, Wales

If your country is not shown this means we currently do not ship to this country, sorry.

Cancellation Policy:
Please note that International Orders are considered firm and not cancellable or returnable.

Weight Limitation: Our standard rate table included orders up to 20 lbs. Should the order exceed the weight of 20 lbs., you will be contacted with the actual freight charges for available shipping methods before processing your order.

Customs Clearance: Please note that you will be responsible for all Customs Duties and charges that may be assessed. These vary depending on the value of the order, the shipping method and your countries Custom rules and regulations. Please contact the agency in your country for the details.
UK CUSTOMERS: "Goods purchased and imported into the EU / UK with a value over 18 (for VAT purposes) and over 135 (for Import duty purposes), are subject to Customs charges. Also, an additional Handling Fee of 8.00 will be applied by Royal Mail."

Currency Conversion: Credit Card charges for such orders will be converted at the prevailing rate used by the credit card company. If you require information on these rates, please contact your credit card company.

Transit Times / Delivery Guarantee/ Tracking Packages: Please note that all transit times are estimates, and are not guaranteed arrival times by either us or the services. While most packages are delivered within this time frame, there are occasional delays and exceptions,often related to Customs clearance over which we have no control. Customs clearance procedures vary from country to country.

How to track you package once it leaves our facility:
You will receive a Tracking Number from us when our package ships.

UPS International Mail Service Packages can be tracked until they leave the US. After it leaves the US, the package will not scan again until after the Customs Clearance has been completed in your country. Once this has been completed the package can once again be tracked through delivery. However, we would caution that mail delivery services vary a great deal from country to country, and we have no control over these delivery services and cannot be responsible for the timely delivery of these package, which can be affected by customs clearance, payment of duties and taxes and local delivery methods. If you have a problem with delivery of you package we strongly encourage you to contact the postal service in your country that will complete this delivery for additional information, as we have no control over this service and there is unfortunately nothing we can do to assist with postal authorizes in other countries. As this method of shipping is not a guaranteed service, we or the Postal Service will not issue a refund in the event of a late delivery.
UPS Worldwide Packages: These packages can be tracked throughout the process online with the UPS Tracking Number Provided.

Claims Procedures - Lost or Damaged Packages
Lost or Mis-delivered Packages: In the event your shipment has not reached you, we recommend first that you track the shipment with your carrier using the Tracking Number we have provided. In most cases the issue can be resolved by doing so. Sometimes packages are misdelivered or left with a neighbor, or even someone in your home may have accepted the delivery without your knowing. Therefore, it is a good idea to investigate first what may have happened to your package. Most often, checking with your local Post Office or Carrier also resolves the issue and the package is often found, and delivered.

If the package is lost due to a bad address provided to us, the package most likely will be returned to us, which can take several weeks. Once we receive the package back we will refund you for the cost of the merchandise.

If the package is permanently lost, that is the Postal Service cannot locate the package, we will need to file a claim on your behalf. However, in order to do so the Postal Service must deem your package officially lost so that the claim will be honored. This may take several weeks.

Damaged, Partial Goods received:
If you have received damaged items due to a delivery problem or a box damage, please follow our claims procedure as follows: In this case we request also that you send us a photo of the box, the label, damaged goods (if any) and the inside of the box as you received it. We will advise you how we will resolve the matter once we have received your claim.