Welcome to Nostalgicimpressions.com
Please take a few minutes to review
these Terms and Conditions. These Terms and Conditions apply to your access and
use of the Web Site. Your use of our Web constitutes your agreement to follow
these Terms and Conditions and to be bound by them.
These Terms and Conditions May Change
NI reserves the right to update or
modify these Terms and Conditions at any time without prior notice. Those
changes will go into effect on the Last Updated Date shown in the revised Terms
and Conditions. By continuing to use the Web Site, you are agreeing to the
revised Terms and Conditions. For this reason, we encourage you to review these
Terms and Conditions whenever you purchase products from us or use our Web Site.
You must be at least 13 years old to
use the Web Site or our mobile applications. If you are under the age of
majority in your state of residence (a minor) your parent or legal guardian
must agree to these Terms and Conditions on your behalf and you may only access
and use the Web Site and our mobile applications with permission from your
parent or legal guardian.
Ordering from Nostalgicimpressions.com
* Our shopping cart is fully secure. Please refer to our Privacy
and Security information.
* Please proofread carefully before submitting your order. You are responsible
for the copy you send to us. Please check names and addresses carefully. Verify
all information is complete and accurate before submitting your order. We will engrave
or print exactly what you specify. Our web ordering system is automated. We are
not able to screen or check individual orders.
* Computer monitors display colors differently. The actual color of our
products, waxes and inks may be slightly
different from that which is displayed on your monitor. If product or wax color
is critical, please order samples before placing your product order.
* Paper products may vary slightly in color and weight, from one mill lot to
the next. A product ordered today may vary slightly in color or weight from the
same product ordered previously.
* Samples that are ordered and samples that are received might vary slightly.
* We ship your order via reputable carriers only, including UPS
and the USPS. Standard/Economy delivery generally requires several days for
your order to reach its destination. Express/Air delivery is available for an
* Shipping Costs will be added to the total of your order. We offer domestic flat
fee shipping rates (up to 3 lbs) as well
as international weight-based shipping rates
* Shipment to multiple addresses is available for an added fee,
in addition to the S&H. Multiple shipments require additional handling and
* Special rates apply to domestic shipments over 3 lbs , special orders or for oversized packages.
All charges are in U.S. dollars. The recipient of the package is
responsible for credit card exchange rates, delivery fees and custom charges.
* UPS cannot deliver to Post Office boxes. Please provide us with a physical
street address for these carriers.
* We accept American Express, Discover, MasterCard, Visa credit
cards and Paypal. The security of your account numbers is assured. See our
Privacy and Security information.
* When paying with a credit or debit card your account will be authorized
within at time of submission. Your charge will be authorized, but the card will
not be charged until your order has shipped.
* All prices and payments are in U.S dollars. We are not responsible for
fluctuations in the exchange rate between the time you submit your order and
when we bill your credit card.
* Florida orders will include sales tax. This will be added to the total of
Changes or Cancellations
* Personalized Items: Your personalized order begins processing automatically as soon
as it is submitted. If possible, we will accommodate your request to change or
cancel your order. However, If your order has already been processed or
personalized, changes or cancellations will not be made. You will be charged
for the original order
* Non-personalized Items: Orders for off-the-shelf-items, which are
not personalized can be changed or cancelled if they have not been shipped.
* To request an order be changed or cancelled, contact our customer service
department by email using contact
information found on this web site.
* Each personalized order is individually handcrafted by our
trained staff. Please allow us the adequate production time needed to produce
your order with the highest quality standards.
* Most personalized stamps and accessories are usually manufactured and shipped
within 3-4 business days of receiving your order, unless otherwise specified on
the product detail page.
* Order Early: All orders are manufactured as quickly as possible,
but heavy work volumes that occur from time to time, especially at holidays may cause delays.
Problems With Your Order
* Damage: If, upon receipt, you find that your order
is not as it should be, please contact our customer service department
immediately by email , using the contact information provided on this web site.
Any damage must be reported within thirty (30) days of delivery. No allowances
or credits will be given after this period.
* Returns: We proudly stand behind all our products. We are not happy
unless you are completely satisfied. You may return non-personalized items for
refund, credit, or replacement, within ten (30) days of receiving your order.
Before returning any item, contact our Customer Service Department and provide
complete details about the item(s) you wish to return. Contact information is
provided on this web site. Items being returned must be in their original
packaging and carton. We're sorry, personalized items where we have made no
error, cannot be returned. If we make an error in manufacturing your
personalized item, we will happily replace it, or issue a full refund for that
item. Errors in personalized items must be reported to our Customer Service
Department within thirty (30) days of receiving your order. We are not
responsible for errors in your original copy or print instructions
* Shipping charges are refundable only if we made an error in
the original order. No allowances, refunds, credits, exchanges or other
adjustments may be made for non-personalized items not returned within ten (10)
days from receipt of your order, or for personalized items where we have not
been notified of a defect in your order within thirty (30) days of receipt of
* We work hard to insure your complete satisfaction. We have been creating happy
customer experiences since 1945. Unfortunately, from time to time, despite our
best efforts and intentions, errors do happen. When they do, we will replace
the item, or refund your money, without hesitation or argument. However, NI
shall not be liable, in any way, for consequential or inconsequential damages
or losses sustained, or aggravated, by any errors, omissions or delays in the
manufacture or shipping of your order, except as defined within this statement
of Terms and Conditions.
We guarantee our personalized products and accessory items to be
free of manufacturing errors or product defects. Should we make an error in
your original copy, or written instructions, we will replace your personalized
item, free of charge, if notified within (30) days of receipt of your order.
Non-personalized items may be returned for replacement or a full cash refund
should you be dissatisfied with them for any reason.
We also accept orders by mail or fax. See our web site for
additional information concerning alternative ordering methods.
Advertising and Marketing
NI reserves the right to use any and all products designed and
produced by its staff for advertising and marketing purposes, whether such
creation is a custom order or otherwise. This use also includes, but is not
limited to using customer testimonials and customer designs as product samples,
in photographs and in advertisements. This applies to all marketing and advertising
by NI, both online, verbal media and in print. If customer is opposed to any
aspect of his/her design being used in this manner, customer must notify us in
writing at the time of order placement.
We welcome your comments about our
Web Site. However, any comments, feedback, notes, messages, ideas, suggestions
or other communications (collectively "Comments") sent to our Web
Site shall be and remain the exclusive property of NI Your submission of any
such Comments shall constitute an assignment to NI. of all worldwide rights,
titles and interests in all copyrights and other intellectual property rights
in the Comments.
The Web Site allows you to upload,
submit, store, send, or receive content and data ("User Content").
You retain ownership of any intellectual property rights that you hold in that
When you upload, submit, send, or
receive User Content to or through the Web Site, you give us permission to
reproduce and use your User Content as follows: you grant to us and those we
work with a license to reproduce, modify, create derivative works if instructed
by you accordingly.
You promise that:
you own all rights to your User Content or, alternatively, that
you have the right to give us the rights described above; and
your User Content does not infringe the intellectual property
rights, privacy rights, publicity rights, or other legal rights of any third
We may refuse to accept or transmit artworks
for reproduction for any reason. We may
remove User Content from the Web Site for any reason.
Sale and Use of our
Our products are for sale to be used
for personal and non-commercial purposes only. Many of our products or designs are
copyrighted and/or trade marked and exclusive to us, and the use of our designs and products is not
permitted for commercial purposes, unless specifically agreed to by us in
writing. By purchasing our products on our website you agree to these terms and
conditions and violations of these terms will result in suspension of your
account. We also do not permit our products to be shown or sold on any other websites
selling the same or similar products without our written consent, such as Etsy or Amazon.
Product Pricing Information
The prices displayed on our Web Site
may differ from prices that are available in retail stores or in catalogs of
our general product line. If you are in the U.S. or Canada, Web Site prices
will be displayed in U.S. Dollars.
Occasionally we will offer special
promotions to our customers that we refer to as "special offers" or
"special offer". This can include a gift with purchase, free
shipping, manufacturer offers, or other promotional activity associated with a
product purchase. These offers may be for a limited time only.
From time to time there may be information
on our Web Site that contains typographical errors, inaccuracies, or omissions
that may relate to product descriptions, pricing, and availability. NI reserves the right to correct any errors,
inaccuracies or omissions and to change or update information at any time
without prior notice (including after you have submitted your order). If you do
not wish to continue your purchase after pricing or other information has been
corrected, please contact us right away and we will work with you to cancel or
return your order.
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To the fullest extent permitted by
applicable law, you agree to indemnify and hold harmless NI from and against
any and all claims, costs, proceedings, demands, losses, damages, and expenses
(including, without limitation, reasonable attorney's fees and legal costs) of
any kind or nature, arising from or relating to, any actual or alleged breach
of these Terms and Conditions by you or anyone using your account. If we assume
the defense of such a matter, you will reasonably cooperate with us in such
Under no circumstances will we be
held liable for any delay or failure in performance due in whole or in part to
any acts of nature or other causes beyond our reasonable control.
If any provision of these Terms and
Conditions is found to be unlawful or unenforceable, then that provision will
be deemed severable from these Terms and Conditions and will not affect the
enforceability of any other provisions.
The failure by us to enforce any
right or provision of these Terms and Conditions will not prevent us from
enforcing such right or provision in the future.
We may assign our rights and
obligations under these Terms and Conditions, including in connection with a
merger, acquisition, sale of assets or equity, or by operation of law.
Last Updated: March 2016
Nostalgic Impressions- a subsidiary of Freund-Mayer